{"id":305,"date":"2011-05-16T20:42:58","date_gmt":"2011-05-16T20:42:58","guid":{"rendered":"http:\/\/hotel-lobbyists.com\/blog\/?p=305"},"modified":"2011-05-16T20:42:58","modified_gmt":"2011-05-16T20:42:58","slug":"corporate-grudges","status":"publish","type":"post","link":"https:\/\/hotel-lobbyists.com\/index.php\/2011\/05\/16\/corporate-grudges\/","title":{"rendered":"Corporate Grudges"},"content":{"rendered":"

\"\"<\/a>I don\u2019t have the luxury of corporate grudges in my profession.\u00a0 As a third-party site selector I pride myself on being unbiased.\u00a0 I\u2019m not prejudiced by brand.\u00a0 Every group is a different story altogether.\u00a0 My primary objective time in and time out is presenting the best overall value and experience to my client.\u00a0 Saving money is important but not at the cost of sacrificing a successful meeting.\u00a0 Allow it to be said now and unequivocally, my commission is never ever at the forefront of my or my clients buying decision.<\/p>\n

Similarly, I can\u2019t hold a grudge against a brand.\u00a0 If I\u2019m not presenting the whole picture to my client about availability in a certain area, then I\u2019m doing them a disservice.<\/p>\n

That said, I\u2019m perfectly fine holding a personal corporate grudge.\u00a0 And I\u2019ll say it here and loudly.\u00a0 I WILL NEVER USE U-HAUL EVER AGAIN IN MY LIFETIME.\u00a0 It pains me that U-Haul has become a ubiquity like Band-Aid and Coke and Kleenex and Hotel Lobbyist (J).\u00a0 When I hear someone is renting a U-Haul to do their in-town move, I make them clarify.\u00a0 Are you sure you didn\u2019t mean Penske or Budget?\u00a0<\/p>\n

This grudge against U-Haul is now eight years old.\u00a0 When I moved from Boston to Washington in August of 2003 I had the worst commercial experiences I\u2019ve ever had in my life.<\/p>\n

I\u2019d rented a truck from my local Somerville office only to find that when I arrived, it wasn\u2019t available.\u00a0 Since I was moving the next day, that response was just a bit south of acceptable.\u00a0 After waiting over an hour and still not being able to get in a truck the size I\u2019d requested, they directed me to the nearest office that had the truck I needed, in Worcester, nearly an hour east of where I\u2019d lived.\u00a0 I made the trek to Worcester only to find that that truck they were prepared to rent me was in such deplorable shape, that by the time I passed the original Somerville location, I wasn\u2019t sure the truck could go another mile, let alone the five hundred I\u2019d planned for it over the next two days.\u00a0 Miraculously, a truck meeting my needs appeared in Somerville with only a third of my moving day completely wasted.\u00a0 Once my truck was loaded and on the road I figured I was home free.\u00a0 That is, until I pulled into the U-Haul storage facility in which I\u2019d planned to store most of my possessions in Hyattsville, MD.\u00a0 I would be living in a hotel for the first seven weeks of my life in Washington and so storing my furnishings.\u00a0 The facility did not have the unit I\u2019d reserved, not the right size, and not the right floor.\u00a0 I was not about to haul all my furniture up the stairs to the unit they were holding for me on the one and a halfth floor.\u00a0 After an hour of discussion, miraculously another unit matching the description of the one I\u2019d initially reserved made itself available.\u00a0 Once moved into that unit, I thought I was in the clear for the next seven weeks.\u00a0 That is, until three days later, on my second day of work, while manning a booth at Affordable Meetings for my new employer, U-Haul called me to alert me that my unit had been broken into the night prior.\u00a0 Clearly an inside job.\u00a0 Only units without the second padlock supplied by the unit owner were broken into.\u00a0 What a wonderful establishment this world of U-Haul.\u00a0<\/p>\n

I work in customer service and I always have.\u00a0 I couldn\u2019t have been more underwhelmed by their lack of concern at every turn.\u00a0 In the end, when I relayed my sob story to them, can you guess what I was offered?\u00a0 A $20 VIP voucher for my next U-Haul rental.\u00a0 Are they kidding?\u00a0 My next rental?\u00a0 And thus I have spent the last eight years vehemently dissuading anyone I know from using them in the future.<\/p>\n","protected":false},"excerpt":{"rendered":"

I don\u2019t have the luxury of corporate grudges in my profession.\u00a0 As a third-party site selector I pride myself on being unbiased.\u00a0 I\u2019m not prejudiced by brand.\u00a0 Every group is a different story altogether.\u00a0 My primary objective time in and time out is presenting the best overall value and experience to my client.\u00a0 Saving money […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2,1],"tags":[],"yoast_head":"\nCorporate Grudges - hotel-lobbyists.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/hotel-lobbyists.com\/index.php\/2011\/05\/16\/corporate-grudges\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Corporate Grudges - 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