{"id":416,"date":"2011-10-24T22:26:22","date_gmt":"2011-10-24T22:26:22","guid":{"rendered":"http:\/\/hotel-lobbyists.com\/blog\/?p=416"},"modified":"2011-10-24T22:26:22","modified_gmt":"2011-10-24T22:26:22","slug":"credit-calls","status":"publish","type":"post","link":"https:\/\/hotel-lobbyists.com\/index.php\/2011\/10\/24\/credit-calls\/","title":{"rendered":"Credit Calls"},"content":{"rendered":"

\"\"We are all guilty of it.\u00a0 That phone call you have to make but you choose to make at a time when you\u2019re nearly certain the person you\u2019re ringing won\u2019t be there.\u00a0 In business, these calls are made each and every day.\u00a0 But I wonder about the two ways this can assuredly backfire.<\/p>\n

First, for how many years have voicemails been readily recording the precise time at which the message is left?\u00a0 When a West coast caller calls the East coast at 8pm EST, there\u2019s a better than average chance the East coaster has left for the day.\u00a0 The damage and embarrassment of leaving a message at this time can be entirely mitigated by a message like, \u201cHello Brett, this is Laura \u2013 I know you\u2019ve left for the day but I wanted to be sure to let you know we\u2019re still very interested in holding your group at our hotel.\u201d\u00a0 On the other hand a message like, \u201cOh, Brett, I\u2019m sorry I missed you\u2026\u201d is an utter farce.<\/p>\n

The second way this can backfire is when businesses like mine, and many others around the nation, are operated from a single phone line which also doubles as my personal cell phone.\u00a0 What it means is I might very well be in the mood to answer the phone at an odd hour. \u00a0Then I catch the other party on the phone in a very odd circumstance for they all but have to admit they simply phoned to leave a message.<\/p>\n

The truth is, I\u2019m all for this.\u00a0 As someone who advocates emailing over phoning in almost every circumstances, a credit call can often be the next best thing.\u00a0 And a credit call which indicates the party will follow up with an email is a dream come true.<\/p>\n","protected":false},"excerpt":{"rendered":"

We are all guilty of it.\u00a0 That phone call you have to make but you choose to make at a time when you\u2019re nearly certain the person you\u2019re ringing won\u2019t be there.\u00a0 In business, these calls are made each and every day.\u00a0 But I wonder about the two ways this can assuredly backfire.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2,1],"tags":[],"yoast_head":"\nCredit Calls - hotel-lobbyists.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hotel-lobbyists.com\/index.php\/2011\/10\/24\/credit-calls\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Credit Calls - hotel-lobbyists.com\" \/>\n<meta property=\"og:description\" content=\"We are all guilty of it.\u00a0 That phone call you have to make but you choose to make at a time when you\u2019re nearly certain the person you\u2019re ringing won\u2019t be there.\u00a0 In business, these calls are made each and every day.\u00a0 But I wonder about the two ways this can assuredly backfire.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hotel-lobbyists.com\/index.php\/2011\/10\/24\/credit-calls\/\" \/>\n<meta property=\"og:site_name\" content=\"hotel-lobbyists.com\" \/>\n<meta property=\"article:published_time\" content=\"2011-10-24T22:26:22+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/hotel-lobbyists.com\/hl\/wp-content\/uploads\/2011\/12\/big.jpg\" \/>\n<meta name=\"author\" content=\"Administrator\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Administrator\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/hotel-lobbyists.com\/index.php\/2011\/10\/24\/credit-calls\/\",\"url\":\"https:\/\/hotel-lobbyists.com\/index.php\/2011\/10\/24\/credit-calls\/\",\"name\":\"Credit Calls - 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