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Best Week Ever

On Christmas Day Jaime opened up her main gift from me, and I had taken a sizable risk picking out a handbag!  Well I was only too pleased to see that she actually liked it and wasn’t going to return it!  This was fortunate for me because inside the bag were two more gifts.  One […]

Holidays in the Hotel Industry

It’s a common misnomer that hotel rooms are impossible to find over holidays.  In truth, for many downtown hotels, the holiday times are enormous need periods. Hotels are virtually empty over the major holidays – Thanksgiving, Christmas.  Same goes for those holidays which vary from year to year like Easter, Passover, Yom Kippur and Rosh […]

Hilton Silver Spring

For my second stay in as many weeks in the metro Washington, DC market, I would coincidentally be staying at my second consecutive Hilton product.  I had arranged for this stay because of my need for being in Silver Spring for an event of Wednesday evening.  But I knew that this location would also be […]

Hilton Alexandria Mark Center

For my first journey back to our nation’s capital after my move over Thanksgiving, I’d be spending the better part of the week at the Hilton Alexandria Mark Center.  The Hilton is a famously iconic piece of architecture in the western part of Alexandria in a convenient corporate sector in town.  The towering structure is […]

Moving Is A Bitch

That’s what they say.  Life’s circumstances have fortunately limited the number of times I’ve moved.  The most recent move was just before Thanksgiving when I left my apartment of eight years for New York to move in with my girlfriend.  I was looking forward to every facet of this move, what it meant to me […]

Being Thankful

At this time of giving thanks, I thought I’d blog just a brief note to say how thankful I am that after nearly five years, I still get to do what I love every day of my life.  A series of good decisions in a row took me to this place and I’m incredibly thrilled […]

Points, Points, Points!

I recently downloaded the Award Wallet application for my iPad2 and was dazzled not at the app specifically, but at the oodles and oodles of hotel and rewards points I had accrued over the years without ever knowing it!  I know you must be asking yourself why someone in my profession might not know he […]

Site Tours

Often the hardest part of selling hotel services is selling to a customer who has never set foot inside the hotel being considered.  Pictures, stories, websites, even other customer testimony is all well and good, but nothing beats a bona fide site tour.  Once a site tour appointment has been established, the selling process is […]

Ways Around Cancellation and Attrition

As the economy worsened and stricter oversight on government contracts were mandated, two pesky clauses became harder and harder to sign for without conversation and friction.  Some years ago, more government agencies than not were able to sign almost standard cancellation and attrition clauses.  Today, those agencies are in the dissenting minority.  And it won’t […]

Hotel Shampoo

I have another obsession.  Yep, just add it to the list.  Unless I finish a hotel shampoo, which means I’ve stayed three or four nights or more, I’m taking that shampoo home.  I keep it in a drawer in my closet and I use a different shampoo at home every week.  For one, it gives […]